2021-2022 Season FAQs

We are very excited to welcome you back—in person!—to our 2021-2022 season. We are working with the city and state government as well as our venues to establish safe and responsible reopening procedures and will update this page with information on masking and social distancing policies as needed.

Will concerts be at full capacity in the fall?

Now that Chicago and the state of Illinois have entered Phase 5 of reopening, we anticipate that concerts will be at full capacity this fall. We will continue to follow all city and state guidelines and will reach out to all ticketholders if social distancing and capacity restrictions are reinstated after the concert season begins.

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What changes have your venues made in terms of health and safety procedures?

We perform primarily at two venues in the Chicagoland area: the Harris Theater in downtown Chicago and the North Shore Center for the Performing Arts in Skokie. Information for the Harris Theater and North Shore Center is linked below. Information regarding all additional venues will be available at a later date.

North Shore Center for the Performing Arts

Harris Theater for Music and Dance

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Will there be any entry requirements such as proof of vaccination or negative test?

We will follow the guidelines that our venues establish as they work to determine the best and safest entry procedures for our patrons, should caution still be required as the season starts. More information will be available closer to September.

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Will you still be providing virtual concerts for those unable to attend in person?

Yes, we will be offering our concerts on-demand after each concert. Subscribers will receive automatic access to all on-demand concerts in their subscription packages. Single tickets will be available for purchase beginning August 30.

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I have a cancelled concert credit. What are my options for redemption?

We are offering the following options for redeeming credits. To confirm your credit amount or to redeem, please contact our box office by email or by calling 312.551.1414:

  1. Apply the credit toward your 21/22 renewal (Note: your subscription invoice includes a unique code that will allow you to do this online; enter this code here)
  2. Apply the credit towards an additional ticket or MOB CD
  3. Convert the credit to a donation to support our transition out of the pandemic

To confirm your credit amount or to redeem, please contact our box office by email or by calling 312.551.1414


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